Frequently Asked Questions

Creating an account on ChillArt is simple and free:

1. Click the "Sign Up" button in the top right corner
2. Enter your email address and choose a username
3. Create a strong password
4. Verify your email address
5. Complete your profile by adding an avatar and bio (optional)

To reset your password:

1. Go to the login page and click "Forgot Password"
2. Enter the email address associated with your account
3. Check your email for a password reset link (check spam folder if you don't see it)
4. Click the link and enter your new password
5. Log in with your new password

If you don't receive the email within 15 minutes, please contact our support team.

ChillArt supports the following image formats:

• JPEG/JPG: Most common format, great for photos
• PNG: Supports transparency, good for digital art
• WebP: Modern format with better compression

Maximum file size: 25MB per image

Recommended dimensions: At least 1200px on the longest side for best quality.

Upload limited

• Daily Upload Limit: 10 artworks per day for all users

If you're having trouble uploading images, try these solutions:

1. Check file size: Ensure your image is under 25MB
2. Check format: Make sure it's in JPG, PNG, or WebP format
3. Clear browser cache: Sometimes cached data can cause issues
4. Try a different browser: Some browsers work better than others
5. Disable browser extensions: Ad blockers or privacy extensions might interfere
6. Check internet connection: Slow connection can cause timeouts

If none of these work, please contact support with:

• Browser name and version
• Operating system
• File format and size you're trying to upload
• Any error messages you see

If your artwork isn't showing up, it could be due to:

• Privacy settings: Check if your artwork is set to "Private"
• Cache issues: Try refreshing the page (Ctrl+F5 or Cmd+Shift+R)
• Account restrictions: Check if your account has any restrictions

If your artwork doesn't appear within 15 minutes:

1. Contact support if it's been more than 24 hours

NSFW content is not allowed on ChillArt. This includes:

• Nudity
• Sexual content
• Pornography
• Real gore
• Any illegal content

If you're unsure whether your artwork complies with our guidelines, please contact our moderation team before uploading.

Yes, self-promotion is allowed! We support our artists and encourage them to share their commission availability.

You can include commission information in:

• Artwork descriptions - Add commission details or links to your commission page
• Profile bio - Let visitors know you're available for commissions

Best practices for self-promotion:

• Keep commission information relevant to your artwork
• Consider adding "Commissions Open" badges or banners to your profile
• Include clear pricing and contact information
• Share examples of previous commission work

To report content or users on ChillArt:

1. For artwork: Click the three dots (⋯) on the artwork and select "Report"
2. For users: Visit their profile and click "Report User"

When reporting, please select the reason:

• Harassment or bullying
• Hate speech or discrimination
• Spam or scams
• Copyright infringement
• Adult or explicit content
• Other (please specify)

No. Artwork uploaded to ChillArt is not used to train AI models, and ChillArt does not sell artwork to AI companies.

For more information about how we handle your data, please review our Privacy Policy.

Growing your following takes time and effort. Here are some tips:

• Quality over quantity: Share your best work consistently
• Engage with others: Like, comment, and follow other artists
• Use tags wisely: Add relevant tags to your artwork (5-10 recommended)
• Complete your profile: Add a profile picture, bio, and links
• Join challenges: Participate in community events and challenges
• Share on social media: Cross-promote your ChillArt content
• Be active in Forums: Join and participate in relevant Forums
• Respond to comments: Engage with people who comment on your work

ChillArt uses a comprehensive multi-step process to detect AI-generated artwork and ensure platform authenticity:

1. AI Detection API: All uploaded artwork is automatically scanned using AI detection algorithms that analyze patterns, artifacts, and characteristics common in AI-generated images.
2. Moderation Review: Artworks flagged by the detection system undergo manual review by our moderation team. They examine the artwork for visual inconsistencies, unnatural elements, and other telltale signs of AI generation.
3. Artist Verification: If there is doubt about the authenticity of an artwork, we may reach out to the artist and request additional information. This can include:
• Work-in-progress screenshots or videos
• Layer files or source files (PSD, KRA, etc.)
• Creation process documentation
• Additional context about the artwork's creation
4. Final Decision: After the review process and any requested verification, a final determination is made before the artwork is published on the platform. This ensures that only authentic, human-created art is featured.

What happens if an artwork is flagged as AI-generated?

• The artwork is not published until the review process is complete
• If confirmed as AI-generated, the artist is notified and the artwork is not posted
• Artists can appeal the decision by providing additional information or proof of creation
• Artists who provide requested documentation help us make a fair and accurate determination